Data policy

1.1 : Information you provide to us

When you use our site, our services, or apply for a job, you may be asked to provide us with certain personal information such as your name, email address, phone number, postal address, curriculum vitae, or any other information necessary to provide our services or to process your application. We only collect this information if you voluntarily submit it via contact forms, newsletter subscription, when creating a user account, or when submitting an application.

1.2 : Information collected automatically

We use standard technologies such as cookies to automatically collect certain information when you visit our site. This information may include your IP address, your browser type, your internet service provider, the pages you view, and so on. It is used for statistical purposes and to improve the user experience.

2.1 : Provision of our services

We use the information you provide to deliver the requested services, respond to your requests, send you information about our products or services, or notify you of important updates. For customers, this includes managing your account, processing your orders and providing customer support. For service providers, managing contracts and payments. For application users, accessing and using the features. For candidates, processing your application and communicating about the recruitment process.

2.2 : Improving our site

We use the automatically collected information to analyse trends, administer the site, track user movements and gather general demographic information for the continuous improvement of our site and our services.

2.3 : Marketing communications

If you have given your consent, we may use your information to send you marketing communications by email, such as newsletters or promotional offers. You can at any time choose to no longer receive them by following the unsubscribe instructions included in each email.

3.1 : Consent to cookies

On your first visit, an information banner about cookies appears to inform you of their use and collect your consent. By continuing to use our site, you consent to the use of cookies in accordance with this policy.

3.2 : Types of cookies used

We use different types of cookies: session cookies (deleted when the browser is closed), persistent cookies (kept for a defined period) and third-party cookies (provided by third parties for features such as audience analysis). They may collect information such as your IP address, your browser type or your internet service provider.

3.3 : Cookie settings

You can change your browser settings to disable cookies or be notified when they are sent. Disabling cookies may affect certain features of the site and limit your experience.

We implement appropriate security measures to protect your personal information against any unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the Internet or electronic storage is completely secure; we therefore cannot guarantee absolute security.

We do not sell, trade or transfer your personal information to third parties without your consent, except in the following cases:

• when necessary to provide the services you have requested;
• when disclosure is required by law or in the context of legal proceedings;
• when we in good faith believe that disclosure is necessary to protect our rights, your safety or that of others, investigate fraud or respond to a government request.

We process your personal data on the following legal bases:

• Consent: for marketing communications and the use of non-essential cookies.
• Performance of a contract: for the provision of our services and the processing of applications.
• Legal obligation: for keeping accounting records or complying with data protection laws.
• Legitimate interest: for improving our services, preventing fraud and ensuring data security.

We keep your data for as long as necessary to achieve the purposes for which it was collected, or to comply with our legal obligations:

• Customers and users: duration of the contractual relationship, then up to 5 years after its end.
• Service providers: duration of the contract, then up to 10 years, for accounting and tax reasons.
• Candidates: 2 years after the last contact, unless an early deletion request is made.
• Data from cookies: 13 months maximum.

Your personal data may be shared with the following categories of recipients:

• Service providers: hosting, IT maintenance, payment services.
• Commercial partners: when necessary to provide our services.
• Legal authorities: in the event of a legal obligation or official request.
• Legal counsel: in the event of a dispute or legal proceedings.

In accordance with the General Data Protection Regulation (GDPR) and applicable laws, you have the following rights:

• Right of access: obtain a copy of the data we hold about you.
• Right to rectification: correct inaccurate or incomplete data.
• Right to erasure: request the deletion of your data in certain circumstances.
• Right to restriction: request the restriction of processing.
• Right to object: object to processing for reasons relating to your particular situation.
• Right to data portability: receive your data in a structured and commonly used format.
• Post-mortem directives: define the fate of your data after your death.
• Right to lodge a complaint: file a complaint with the CNIL if you believe your rights are not being respected.

To exercise these rights, contact us at the address indicated in the “Contact us” section.

We reserve the right to modify this privacy policy at any time. Any change will be published on our site with its effective date. We encourage you to consult this page regularly to be aware of any updates.